TRACK YOUR ORDER

TRACK YOUR ORDER

Shipping Information

    •    Pre-Made: Items from our local collection are dispatched swiftly, with delivery expected within 2-5 business days. Enjoy complimentary shipping on orders over $100, ensuring your favorite pieces reach you without delay.

    •   Pre-Order: Experience the allure of our exclusive, globally-sourced selections, crafted by skilled artisans around the world. These special items bring a touch of international flair to your wardrobe and may take a little longer to arrive—typically 5-15 business days. While they journey through customs, rest assured that we’ll provide you with detailed tracking to keep you informed every step of the way.

Return Policy

    •    Elegance Guaranteed: Should your purchase not meet your expectations, returns are welcome within 10 days for items that remain unworn and in their original packaging.

    •    Effortless Returns: To initiate a return, simply reach out to our dedicated support team at shop@moxiemotives.com with your order number and request. We’ll ensure a smooth process, providing all necessary return details.

    •    Return Costs: While we ask customers to cover return shipping costs, we are happy to provide assistance for any items that arrive in less-than-perfect condition. Please note, returns for our globally-sourced selections may take a bit more time to process.

If you are wondering where your package currently is, please use this link and make sure you have your tracking code from your email ready to go:

https://tms.lanqichuhai.com/tms/open/logistics?